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IntraNext Insights

IntraNext Systems is pleased to announce the latest version of SmartSIP® is officially listed on the Payment Card Industry (PCI) Security Standards Council site as a Validated Payment Software and...

IntraNext Systems is pleased to announce that our Event Intelligence® Computer Telephony Integration (CTI) software for contact centers has completed Avaya compliance and compatibility testing and...

We recently sat down with Bill Petty at Avaya to discuss our Avaya Compliant SmartSIP® solution for the secure handling of sensitive cardholder data.

IntraNext Systems, a leading contact center software technology company, today announced that its SmartSIP® application is compliant with key Avaya IX™ Workplace Calling solutions

The goals for live-operator secure payment handling were met, as well as lower call handling times with minimal impact to agent workflows, and the call center ACD and agent workstations were...

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