Tag Archive: DTMF Masking

Articles & Resources Tagged With the Term DTMF Masking

Below are results from IntraNext Resources and Blog posts tagged with the selected term.

• Blog
  Compliance Doesn't Mean Security The introduction of DTMF masking should be considered best practice, albeit not an “official” PCI DSS requirement.
• Blog
  DTMF Masking and PCI DSS Compliance The power of DTMF masking in agent assisted payment transactions is that the sensitive cardholder data is not seen, heard, nor recorded; protecting cardholder data and assisting with PCI DSS compliance initiatives.
• Blog
  How One Utility Addressed PCI Compliance Initiatives AND Achieved Lower Call Handling Times The goals for live-operator secure payment handling were met, as well as lower call handling times with minimal impact to agent workflows, and the call center ACD and agent workstations were removed from PCI DSS scope.
• Blog
  IntraNext Launches SmartSIP® - DTMF Masking for VoIP Environments IntraNext Software, Inc., dba IntraNext Systems, announces the GA release for its latest security product enhancement to their Event Intelligence® Platform.
• Blog
  IntraNext’s PII Data Protection Appliance: A Tool for your Contact Center Security and Fraud Pit-Crew DTMF masking technology in the contact center has been a giant step forward in securing customers data.
• Blog
  Love Is In the Air - Customers' Sensitive Data Should Not Be One area of securing customer data that is often overlooked is when customers are asked to verbally provide their sensitive data over the phone in live agent interactions.
• Blog
  Protecting Telephone-based Payments Protecting telephone-based payments in the contact center is not a new initiative or a new conversation.