Solutions for Medium-to-Large Contact Centers

Learn how our new patented technology can safely extract PII data from telephone interactions without a physical interrupt to the voice call!

PII Data Protection Appliance

Software solutions for PII secure handling, PCI DSS compliance, and call center efficiencies.

There is no one size fits all approach to call center event handling and data security, that is why IntraNext Systems partners with each client to develop custom solutions.  Our software solutions integrate into existing call center infrastructures so that you can protect your existing investment AND deliver process efficiencies, secure data, and increase customer satisfaction.

Whether you are interested in enhancing your CTI capabilities with our Event Intelligence™ solution, utilizing DTMF data capture in live agent interactions with our iGuard™ solution, or removing PII from telephone interactions without disrupting the voice path with our new patented PII Data Protection Appliance (DPA), IntraNext has you covered!

Whenever contact centers can effectively prevent PII from unnecessary exposure, data security and fraud prevention measures can be positively impacted!

IntraNext's Suite of Solutions:

Event Intelligence™

Computer Telephony Integration (CTI)

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iGuard™

Eliminating the Verbal Exchange of Sensitive Data

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Latest IntraNext Insights

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Compliance Doesn't Mean Security

Here is a statistic for you; according to the RSA Data Privacy & Security Report, 62 percent of respondents said, “they would blame the company for their lost data...

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Event Intelligence Rated Avaya Aura Compliant

INTRANEXT SYSTEMS EVENT INTELLIGENCE™ RATED AVAYA AURA 7.1 COMPLIANTIntraNext Systems announced that its Event Intelligence ™ Computer Telephony Integration (CTI) software platform has completed Avaya compliance and compatibility testing...

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IntraNext Systems Awarded U.S. Patent for Sensitive Data Protection in Contact Centers

IntraNext Software Inc., dba IntraNext Systems, has been awarded United States Patent No. US 9,881,178 for a “Method and Apparatus for Protecting Sensitive Data” in Contact Center environments.This unique...

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IntraNext’s PII Data Protection Appliance: A Tool for your Contact Center Security and Fraud Pit-Crew

IntraNext’s PII Data Protection Appliance:  A Tool for your Contact Center Security and Fraud Pit-CrewLast week we announced that we were awarded a US Patent for a PII Data...

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Request an interactive demo of iGuard™ or additional information on Event Intelligence™ today!