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Tag Archive: CTI

Articles & Resources Tagged With the Term CTI

Below are results from IntraNext Resources and Blog posts tagged with the selected term.

  • Blog
    Event Intelligence Rated Avaya Aura Compliant Event Intelligence™ CTI software platform is rated compliant with Avaya Aura® Communication Manager 7.1 and Avaya Aura Application Enablement Services 7.1. \_
  • Blog
    Wow—How things have changed...or have they? There are products on the market today (like IntraNext’s iGuard) that not only help companies with PCI compliance, but give the customer peace of mind as they enter PII data on their phone and the data (SSN, DOB, CC info) is masked and can’t be seen by live agents.