Articles & Resources Tagged With the Term CTI
Below are results from IntraNext Resources and Blog posts tagged with the selected term.
BlogEvent Intelligence Rated Avaya Aura Compliant Event Intelligence™ CTI software platform is rated compliant with Avaya Aura® Communication Manager 7.1 and Avaya Aura Application Enablement Services 7.1. \_
BlogWow—How things have changed...or have they? There are products on the market today (like IntraNext’s iGuard) that not only help companies with PCI compliance, but give the customer peace of mind as they enter PII data on their phone and the data (SSN, DOB, CC info) is masked and can’t be seen by live agents.