Articles & Resources Tagged With the Term DTMF Data Capture
Below are results from IntraNext Resources and Blog posts tagged with the selected term.
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BlogLove Is In the Air - Customers' Sensitive Data Should Not Be One area of securing customer data that is often overlooked is when customers are asked to verbally provide their sensitive data over the phone in live agent interactions.
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BlogTokenization in the Contact Center We recently sat down with Karen Webster, PYMNTS.com, and\_Alex Pezold, TokenEx, and discussed why tokenization should be added to the list of best practices in contact center security.