Articles & Resources Tagged With the Term Data Security
Below are results from IntraNext Resources and Blog posts tagged with the selected term.
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BlogCompliance Doesn't Mean Security The introduction of DTMF masking should be considered best practice, albeit not an “official” PCI DSS requirement.
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BlogFraud Prevention and Happy Customers – You Really Can Have It All Next Caller\_and\_IntraNext Systems\_discuss call center fraud prevention and customer experience. The discussion explored how different vendors complement and support each other to prevent fraud while adhering to regulatory guidelines and providing a seamless customer experience.\_\_
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BlogHeavy Lifting Not Required For many contact center leaders, enhanced fraud prevention, increased data security, and regulatory compliance are on the top of the to-do list for 2018.\_
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BlogIntraNext Systems Awarded U.S. Patent for Sensitive Data Protection in Contact Centers This unique solution can remove PII near the VOIP ingress point of a contact center environment without disrupting the telephony voice path.
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BlogIntraNext’s PII Data Protection Appliance: A Tool for your Contact Center Security and Fraud Pit-Crew DTMF masking technology in the contact center has been a giant step forward in securing customers data.
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BlogIs the Contact Center the Last Frontier in Data Security? Lawsuits, bad press, compliance infractions and displeased customers are just some of the many reasons the world is so focused on the protection of personally identifiable information (credit card data, pin numbers, social security numbers, etc.).
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BlogTokenization in the Contact Center We recently sat down with Karen Webster, PYMNTS.com, and\_Alex Pezold, TokenEx, and discussed why tokenization should be added to the list of best practices in contact center security.