James Mitch has served as the Chief Technology Officer of IntraNext Systems since its inception. Jim specializes in Microsoft.NET frameworks, C/C++ programming, UNIX, network development, and database applications. With extensive experience in telecommunications and networking protocols, including VOIP infrastructures, he is a master at developing customized Computer Telephony Integration (CTI) solutions for call centers. He is responsible for the architecture, design, systems integration and engineering, software development, and network administration at IntraNext. Jim is also responsible for leading the talented team of developers and programmers. He has over 25 years of experience in call center software development, IT integrations, and information systems management.
Jim enjoys spending time with his wife and two young children. If you can't reach Jim during normal business hours, you may want to check the golf course or on the beach in Costa Rica!