As experts in the contact center arena, we will work with you to turn your ideas and challenges into solutions that deliver great results.
At IntraNext Systems, innovation is the heart of our organization. As a result of this passion, we've invested heavily in our lab technology which consists of multiple versions of Cisco and Avaya PBX/ACD's. Our lab affords our team the ability to develop new and agile solutions. We can simulate your environment and test prior to delivering applications to your contact center. As a result of this approach, the impact to your organization is minimized and thoroughly tested prior to installation.
We are experts in developing custom solutions for the wide variety of challenges that contact centers experience. Looking for a PCI-compliant Pause & Resume solution for your recording system? We work with NICE, Verint, Calabrio, Five9 and many others. We also offer custom solutions including data-assisted routing, softphones, and desktop screen consolidation. From a complete front-end application to small one-off projects, we can build you a solution that solves the challenges you face.