PCI Compliance isn't new and neither are the challenges that can go along with it, especially for call centers that accept payment. When Quality Monitoring systems are in place, calls with credit-card data need to be paused and not recorded or efforts have to be made to mask or mute the card data w...

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 ENGLEWOOD, Colo., May 18, 2016 /PRNewswire/ -- IntraNext, a leading provider of DTMF/touchtone capture and CTI data intelligence software, today announced an agreement with TRUSTID to provide an authentication layer to its iGuard DTMF touchtone solution, to quickly and accurately verify the cal...

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ENGLEWOOD, Colo., June 2, 2016 /PRNewswire/ — IntraNext Systems, an innovation company providing contact center software designed to increase efficiencies and security, today announced that its iGuard 10.3 DTMF capture solution is compliant with key customer eng...

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